This host is installed with OTRS (Open Ticket Request System) and is prone to security bypass vulnerability.

Successful exploitation will allow remote authenticated users to bypass intended security restriction and obtain sensitive information. Impact Level: Application

Upgrade to OTRS (Open Ticket Request System) version 3.0.21 or 3.1.17 or 3.2.8 or later, For updates refer to http://www.otrs.com/en/

An error exists in application which fails properly verifying permissions when accessing tickets via the ticket watch mechanism

OTRS (Open Ticket Request System) version 3.0.x up to and including 3.0.20, 3.1.x up to and including 3.1.16 and 3.2.x up to and including 3.2.7.

Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.

• http://osvdb.org/94436
• http://secunia.com/advisories/53851/
• http://www.otrs.com/en/open-source/community-news/security-advisories/Security-Advisory-2013-04/
• http://www.securityfocus.com/bid/60688

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Updated on 2015-03-25