Summary
This host is installed with OTRS (Open Ticket Request System) and is prone to data corruption vulnerability.
Impact
Successful exploitation will allow remote authenticated users to corrupt data in TicketCounter.log file by creating tickets.
Impact Level: Application
Solution
Upgrade to OTRS (Open Ticket Request System) version 2.4.8 or later, For updates refer to http://www.otrs.com/en/
Insight
An error exists in Race condition in the Kernel::System::Main::FileWrite method which allow user to corrupt the TicketCounter.log file
Affected
OTRS (Open Ticket Request System) version before 2.4.8
Detection
Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.
References
Updated on 2015-03-25
Severity
Classification
-
CVE CVE-2010-4765 -
CVSS Base Score: 4.9
AV:N/AC:M/Au:S/C:N/I:P/A:P
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