This host is installed with OTRS (Open Ticket Request System) and is prone to restriction bypass vulnerability.

Successful exploitation will allow remote authenticated attacker to view objects, ticket titles, or edit links to objects. Impact Level: Application

Upgrade to OTRS (Open Ticket Request System) version 3.0.19, 3.1.14 and 3.2.4 or later, For updates refer to http://www.otrs.com/en/ or Apply patch from the vendor advisory link http://otrs.org/advisory/OSA-2013-01-en/

An error exists in object linking mechanism which fails check for access restrictions.

OTRS (Open Ticket Request System) version 3.0.x before 3.0.19, 3.1.x before 3.1.14 and 3.2.x before 3.2.4

Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.

• http://osvdb.org/92087
• http://otrs.org/advisory/OSA-2013-01-en/
• http://secunia.com/advisories/52969

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Updated on 2015-03-25