This host is installed with OTRS:ITSM and is prone to cross-site scripting vulnerability.

Successful exploitation will allow remote attackers to steal the victim's cookie-based authentication credentials.. Impact Level: Application

Upgrade to OTRS::ITSM version 3.2.4, 3.1.8 and 3.0.7 or later, For updates refer to http://www.otrs.com/en/ or Apply patch from the vendor advisory link http://otrs.org/advisory/OSA-2012-02-en/

An error exists in application which fails to properly sanitize user-supplied input before using it

OTRS::ITSM 3.2.0 up to and including 3.2.3, 3.1.0 up to and including 3.1.7 and 3.0.0 up to and including 3.0.6

Get the installed version and location of OTRS with the help of detect NVT and check the OTRS and OTRS:ITSM version is vulnerable or not.

• http://osvdb.org/83288
• http://otrs.org/advisory/OSA-2012-02-en/
• http://www.exploit-db.com/exploits/24922/
• http://www.securityfocus.com/bid/58930

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Updated on 2015-03-25