OTRS Event Notification Information Disclosure Vulnerability

  1. Network Vulnerabilities
  2. Web application abuses
  3. OTRS Event Notification Information Disclosure Vulnerability
Summary
This host is installed with OTRS (Open Ticket Request System) and is prone to information disclosure vulnerability.
Impact
Successful exploitation will allow remote authenticated users to obtain potentially sensitive information. Impact Level: Application
Solution
Upgrade to OTRS (Open Ticket Request System) version 3.0.0-beta6 or later, For updates refer to http://www.otrs.com/en/
Insight
An error exists in the application which adds email-notification-ext articles to tickets during processing of event-based notifications
Affected
OTRS (Open Ticket Request System) version before 3.0.0-beta6
Detection
Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.
References
Updated on 2015-03-25
Severity
Low Severity
Classification
Related Vulnerabilities