Summary
This host is installed with OTRS (Open Ticket Request System) and is prone to restriction bypass vulnerability.
Impact
Successful exploitation will allow remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
Impact Level: Application
Solution
Upgrade to OTRS (Open Ticket Request System) version 3.0.0-beta1 or later, For updates refer to http://www.otrs.com/en/
Insight
An error exists in ACL-customer-status Ticket Type setting which fails to restrict the ticket options after an AJAX reload
Affected
OTRS (Open Ticket Request System) version before 3.0.0-beta1
Detection
Get the installed version of OTRS with the help of detect NVT and check the version is vulnerable or not.
References
Updated on 2015-03-25
Severity
Classification
-
CVE CVE-2010-4763 -
CVSS Base Score: 6.5
AV:N/AC:L/Au:S/C:P/I:P/A:P
Related Vulnerabilities
- Apache ActiveMQ 'Cron Jobs' Cross Site Scripting Vulnerability
- Adobe ColdFusion Unspecified Information Disclosure Vulnerability
- Adobe ColdFusion Multiple Cross Site Scripting Vulnerabilities
- AbanteCart Multiple Cross-Site Scripting Vulnerabilities
- Apache Tomcat 'sendfile' Request Attributes Information Disclosure Vulnerability