Fedora Update for otrs FEDORA-2008-3100

Solution
Please Install the Updated Packages.
Insight
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Affected
otrs on Fedora 7
References