Data retention and data availability for expired licenses
THIS DOCUMENT IS FOR:
- Acunetix Online
- Acunetix Premium/+ On-Premises
Data retention for expired licenses in Acunetix is a key aspect for organizations managing security scans and vulnerability data. When a license expires, it is important to understand how Acunetix handles stored information, including scan results and reports. Clear retention policies help organizations maintain compliance, safeguard historical records, and manage their data effectively.
This document outlines Acunetix’s approach to data retention after license expiration.
Data retention after license expiry
Acunetix Online
The Data Retention period for expired licenses, regardless of whether they are a POC (Proof of Concept), is 60 days) For customers with licenses that have expired for more than 60 days, the following actions will be taken on day 61:
- Deletion of all scan files
- Deletion of all reports
- Deletion of all user information
- Deletion of all trouble tickets
- Deletion of all demo targets and related data
Additionally, data can be permanently deleted from Acunetix Online upon request.
Acunetix Premium/+ On-Premises
With Acunetix Premium/+ On-Premises, the responsibility of data retention and deletion is entirely on your organization using the software since it is installed and managed locally. This gives you full control over your data—how it is stored, secured, and eventually disposed of, according to your own policies and regulations.
Data accessibility after license expiry
Acunetix Online
On the expiry date, Acunetix Online still displays the data, and you can start a new scan until the 7-day grace period ends.
During this period, a "Your license has expired" message appears in the top bar.
After the grace period, the Acunetix Online requires a valid license and only displays the activation page, making the data no longer visible to you.
On the 60th day after expiry, the account and all its data in the cloud are permanently deleted.
Acunetix Premium/+ On-Premises
On the expiry date, the Acunetix Premium/+ On-Premises still displays the data, and you can start a new scan until the 7-day grace period ends.
During this period, a "Your license has expired" message appears in the top bar.
After the grace period, the Acunetix Premium/+ On-Premises requires a valid license and only displays the activation page, making the data no longer visible to the customer. Since this is an on-premises installation, the data is never deleted by us.